Posted by Jawaid

Service Operations

22 March 2015

The majority of time business-as-usual activities can be predicted, the real value of operations is what to do when something else happens? 

Summary: 

This is where the magic happens, the whole return on investment is played out during the life of your new or changed service.

Delivery is presenting what you promised you would, on time and in it's entirety - the cherry on the top would be the value-add you'll surprise them with … and it will be a surprise if you don't deliver the initial promise

x x xxxx x x x x x x x.

xxxx xxxxxx

xxx x x x x

 

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